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Return to 2008 ICMC
Back to IAAM.org
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Web Handouts |
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Sunday, October 28, 2007 |
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1:00 pm – 5:00 pm
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Boot
Camp – An Introduction to Crowd Management Fundamentals
for the person new to the business or those wanting a refresher
ICMC 07 - Bootcamp - Emergency Planning.pdf
ICMC 07 - Bootcamp -
Safety.pdf
ICMC 07 - Bootcamp - Training.pdf
ICMC
07 - Bootcamp codes and regulations.pdf
ICMC 07 - Bootcamp First Class Guest Services.pdf |
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Monday, October 29, 2007 |
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9:30 am – 10:30 am
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1: First Responder
Coordination
Presenters:
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Jack Keaton, Special Events Coordinator, Universal Macomb Ambulance
Service, Inc., Sterling Heights, MI;
Cortez Trotter, Vice President &
Director, Mid West Region, James Lee Witt Associates, Chicago, IL;
Ray Van Hook, Sr. Director of Security & Safety, McCormick Place,
Chicago, IL.
ICMC 07 -
First Responder Coord.pdf |
10:45 am – 11:45 pm
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2: Gang Awareness –
Recognizing and Defining
Presenter: Detective Hunter Glass, Fayetteville, NC
ICMC 07 - Gang
Awareness.pdf
6 Minutes 2 Success.wmv (75 meg)
School Saftey.wmv |
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3:15 pm – 4:15 pm |
5: When the Talent
Goes Bad!
Facilitator: Turner Madden, Esq., Partner, Madden & Patton, LLC,
Washington, DC
Panelist: Bart Butler, President & CEO, Rock Solid Security,
Nashville, TN;
Cindy Schonholtz, President, Animal Welfare Council, Colorado
Springs, CO
ICMC 07 - When Talent Goes Bad - notes.pdf
ICMC 07 - When the Talent Goes Bad #1.pdf
ICMC 07 - When the Talent Goes Bad #2.pdf |
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12:00 pm – 1:30 pm |
Lunch and Lessons
Learned Presentation
During lunch, ICMC colleagues will present on a recent
experience and the lessons they have learned the hard way. Each
presenter will be allowed five slides and a maximum of ten minutes
to present the situation and the lessons they learned. These actual
situations will give you lessons to take home and avoid the same
experience.
ICMC 07 LL - Airgas Explosion.pdf
ICMC 07
LL - Get it in writing!.pdf
ICMC 07 LL -
Mega-Sheltering.pdf
ICMC 07 LL - When the crowd outside wants to get in!.pdf |
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8:00 am – 8:45 am |
Concurrent Sessions
9A: Entry and Bag Search Procedures
Sponsored by Tenable Event Services
9B: Customers from Hell, Managing Angry and Difficult
Customers Effectively
Presenter:
Frank C. Gihan, Vice President, Flowers Communications Group,
Chicago, IL
ICMC
07 - Customers From Hell handout.pdf
ICMC 07 -
Customers From Hell.pdf |
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Back to IAAM.org
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©
2005-2007 International Association of Assembly Managers
635 Fritz Dr. Coppell, TX 75019 USA Phone: 972/906-7441 Fax: 972/906-7418
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