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Convention Center Industry
Information
Best Practices:
Convention Center Sales and Convention Center Operations
A Report from the Joint Study Committee
The Liaison Group of the International Association of Assembly
Managers, Inc. (IAAM) and Destination Marketing Association
International (DMAI) publish a joint best practices document to
serve as a set of guidelines for destination marketing
organizations (DMOs) and convention facilities.
The best practices guidelines are intended to facilitate
partnership, provide joint advocacy, and identify common
objectives for destination marketing organizations (DMOs) and
convention facilities. The underlying objective of the best
practices is to provide the destination customer with a seamless
positive experience from the beginning of the sales cycle
through move out; and they are not crafted to determine the best
structural model for destinations or to be used in individual
circumstances that may be prevalent in specific destinations.
Download Best Practices Outline
OR
Download Best Practices Here.
Convention center management are
called upon to assist in analyzing and defending plans for
facility expansion and related community development projects.
Public debate on these issues increased in 2005 and 2006 with
the release of a report from the Brookings Institution critical
of convention center development.
Research Reports
The research reports below are
selected to assist IAAM members who may enter these public
policy discussions.
-
Selling Venues and Cities Today.
Michael Hughes, Trade Show Week, International Convention
Center Conference, Oct. 22, 2005.
http://easylink.playstream.com/iaam/progressive/
hughesiccc2005taketwo.htm
(This link provides
access to the full audio and PowerPoint presentation
presented by Mike Hughes. Total length is approximately 45
minutes. Allow several minutes to load.)
-
2005 Convention Center Report
by PriceWaterhouseCoopers. Contact Rob Canton for an electronic
copy at
robert.canton@us.pwc.com
More Reference Reports from
2005
-
The Rhetoric Versus the Facts:
What the Brookings Report Fails to Reveal, International
Association for Exhibition Management
www.iaem.org (this report is available from the
Industry Information area. Click on IAEM News & Industry
Report Archive button)
-
Brookings Study Critical of
Facility Expansions. Rachelle Crum. Tradeshow Week. Jan. 31,
2005. Page 1.
www.tradeshowweek.com
(accessing articles requires payment of a subscription fee)
-
Is the Sky Falling on the
Convention Center Industry? A Critical Review of the
Brookings Institution Research Brief on Convention Centers
as Economic Development Strategy. Thomas Hazinski and Hans
Detlefsen, HVS Journal 2005.
http://www.hvsinternational.com/Downloads/
fid=1640&fxid=5&fx=pdf&fcid=1636
Next-Gen Convention Centers
By Dave Barista, Assistant Managing
Editor
August 1, 2005
Building Design and Construction
http://www.bdcnetwork.com/article/CA633897.html
If you have difficulty obtaining any
of the reports listed above, contact Don Hancock, IAAM Director
of Research and Development at
don.hancock@iaam.org |
