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Name: Steven L. Peters
Title: President, Compass Facility Management, Inc.
Facility: We manage approximately two dozen venues throughout the US
City/State/Country: Ames, IA USA
Year CFE obtained:
2004
Email: speters@compassmgmt.com

What facilities have you worked in?
Managed the following:

  • Dubuque Five Flags Center, Dubuque, IA 1976-1982

  • Iowa State Center, Ames, IA 1982-1990

  • Target Center, Minneapolis, MN 1990-1991

  • Ogden Entertainment National Office 1991-1996

  • Compass Facility Management, Founder and President 1996 to present

What do you think are the benefits of having a CFE?
Those three letters actually stand for “Can Fix Everything” according to a certain former IAAM membership manager. Perhaps what they really mean is that the holder of the designation has achieved a measure of success or longevity or both in a demanding industry. The CFE designation is truly all about professional standards. A real benefit of the CFE program is the experience of working through the application process and the opportunity for self-affirmation and discovery that it offers.

What is your favorite restaurant?
I LOVE Thai food!!

What book are you currently reading (or what is your favorite book)?
Currently reading John Grisham’s “The Broker” and Stephen
Covey’s “The Eighth Habit”

What CD or cassette is in your car right now?
A mixed bag of music my daughter Lindsay burned for me.

What is the weirdest event you ever had in your facility?
We were doing a one-man production of “An Evening With Edgar Allen Poe” starring Steve Abolt in the restored theatre in Dubuque. Just as the actor on stage launched into Poe’s “The Raven,” the power went out. He was using a live kerosene lamp on stage. With the emergency lights throwing ghostly shadows over the entire auditorium, and without missing a beat, he turned up the kerosene lamp, and began, “Once upon a midnight dreary…”

What is a motto, inspiration or quote you try to live by?
“Do unto others as you would have them do unto you.”
Also from“40 Days Of Purpose” by Rick Warren: “It’s not about me.”

Why did you choose to pursue the CFE?
For years, I tended to discount the authenticity of the CFE program. I remembered when the program was initiated, and I thought at the time that several senior IAAM members were grandfathered into the program inappropriately. Last year I was convinced by several CFEs I work with, including Tom Cornwall, Larry Gawronski, Rob Seitz and Doug Kuhnel, to pursue the CFE certification.

What has been a benefit or is a benefit of having a CFE?
I feel I have a very real and authentic certification that legitimately recognizes my qualifications and experience.

Would you recommend attaining CFE to other international colleagues?
Why? I heartily recommend the CFE program. We will be recognizing it as a significant qualification in making hiring decisions for Compass.

What couldn't you live without?
My wife and children.

What's your most prized possession?
My reputation.

What's your favorite place on earth?
My garage and my back yard.

What's your most favorite moment in sports history?
When my dad coached my little league team in Sac City, IA (As I recall, we lost almost every game, but everyone played and we had fun!)

What's the one thing most people would be surprised to learn about you?
I am a Sunday School teacher at Bethesda Lutheran Church although I am taking a break this year.

Is there anything else you would like to add?
Everyone in our business should work toward being certified as a CFE. But as important as that is, the thing most lacking in our profession is a sense of caring about the people who patronize our facilities. We ought to care more.

 
 

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