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Kansas City has attracted new events thanks to its $150 million renovated/expanded convention center,
generating more than 50,000-hotel-room nights and $20 million of economic impact.
Photo courtesyof Alise O’Brien.

By J. Todd Achelpohl, RA

This past summer, Kansas City, Mo., did something few thought possible a decade ago: It beat Las Vegas and Philadelphia to host the 2010 convention of the National Association for the Advancement of Colored People (NAACP).

     The announcement came as both a victory and a validation: a victory because more than 10,000 NAACP delegates will contribute an estimated $9 million to the local economy, and a validation because Kansas City is in the midst of a $4.9 billion downtown revitalization to attract big conventions. The massive construction program includes a new nine-block entertainment district, a new 18,500-seat arena and a $150 million renovated/ expanded convention center.

     The convention center, the first piece the package to go online, was a key in winning the NAACP’s business, according Oscar McGaskey Jr., executive director Kansas City convention and entertainment facilities. “The renovation and expansion have greatly increased our competitive edge,” he says. “We don’t usually compete against first-tier cities like Las Vegas. This is a big win.”

Assessing the Needs
During the 1970s, convention centers like Kansas City’s were built to different expectations; they didn’t offer the kinds of amenities today’s convention goers demand, such as high-tech meeting rooms, flexible spaces and hotel-caliber services. Plus, Kansas City’s convention center lacked a ballroom compatible in size to its exhibition space. As a result, the city was losing conventions to surrounding second-tier destinations.

     To increase its competitiveness, the city hired HNTB Architecture Inc. as designer/architect of a two-phased meeting room renovation/ballroom expansion project in summer 2004. HNTB’s first course of business was to conduct a series of focus groups with convention center customers, service providers and facility management. Feedback revealed several weaknesses. Among them:

                   
  The facility lacked sufficient technology, lighting and acoustics.
                    
Meeting rooms were undersized by today’s standards and exited
                       through one
                       another, creating additional security problems.
                    
The facility lacked hotel-like services and amenities.
                    
Trade show boards were forced to meet offsite because the
                       convention
                       center had no boardrooms.

     The findings resulted in extensive meeting room renovations, followed by a 46,450-sq.-ft. grand ballroom addition.

45 Meeting Rooms in 95 Days
Phase one involved renovating 200,000 square feet of meeting room space.  To complete the project, contractors had to work in between events booked years in advance. The biggest window of time: 95 days.

     The convention center housed two meeting room sections: the 2100 series north of 13th Street and the 2200 series south of 13th Street. Because of the compressed schedule, facility management chose not to reconfigure the north series. “We upgraded the technology, acoustics and the mechanical systems but decided not to do a massive reconfiguration,” McGaskey says.

     As for the 8,500-sq.-ft. southern section, contractors gutted it and started over. The fast-tracked project limited options and choices relative to a traditional construction schedule. Planners and contractors simplified details, studied material and labor availabilities and preordered items with longer lead times. Once all the prep work was done, crews worked two eight-hour shifts, seven days a week to complete the renovation. “HNTB was outstanding to work with,” McGaskey says. “They allowed us to get it completed on time and under budget.”

     The first week of January 2005, one month before the convention center’s second-largest conference, Wal-Mart, was scheduled to arrive, facility management unveiled 45 state-of-the-art meeting rooms featuring individual sound systems, built-in credenzas and data-powered audio visual equipment. The meeting room renovation also included:

                      • Hotel-like amenities, including house phones, a business center,
                              sundries shop and a multipurpose area that could be used for
                              conference registration or coat checks.
                      • Wireless and wired high-speed Internet access throughout the
                              2100-2200 meeting space.
                      • The latest audio system and other new technologies that
                              support staff radios and cell phones.
  

     “And all of the meeting room technology was woven into the same IT backbone, giving our guests increased flexibility and reliability,” McGaskey says.

Putting the “Grand” in Ballroom
In phase two, designers set out to create one of the best ballrooms in the country on time and on budget. “That goal was overwhelmingly achieved,” McGaskey says.

     When the 20-month expansion began in the summer of 2005, material and labor costs were skyrocketing. Mindful of the volatile market, HNTB worked with the construction adviser for the city of Kansas City to bid projects as far in advance as possible and lock in prices early. As a result, phase two was finished under budget — and two weeks early.

     Today, the new 46,450-square-foot grand ballroom features a long list of industry innovations:

     Room with a view. First among them is the 38-foot-high glass window. The window runs the length of the ballroom’s south wall and allows natural light into the space, while providing breathtaking views of the Kansas City skyline. If desired, a moveable “air wall” can be deployed to black out this feature.

     Hello DALI. Second on the list of innovations is Digital Addressable Lighting Interface. Prior to the renovation and expansion, the lighting in both meeting room and ballroom areas was controlled in groups or banks. Now, both areas feature DALI, one of the largest, most sophisticated systems in the country. DALI gives every light fixture its own IP address, letting meeting planners create dynamic lighting for events or dramatic light shows set to music. In addition, DALI allows greater energy management control. The self-monitoring system automatically generates a work order to replace a light bulb and knows in advance when the ballasts start to fail.

    Let there be light. Third is the clerestory. This controllable, energy-efficient system is a series of windows around the ballroom’s perimeter that lets changing amounts of daylight into the space. Event organizers still have the ability to control the room’s lighting with a black box and optional blackout shades. During the day, however, service personnel now can set up and tear down events with the lights off and the clerestory open, saving significant energy.

     Lots of options. Fourth on the list is enhanced flexibility. Meeting planners can put the stage and rigging anywhere in the ballroom they choose. Plus, the expansive ballroom can be separated into three smaller rooms or connected to the existing conference center to accommodate additional breakout sessions. Additionally, the south wall of the ballroom can be opened, expanding the space by another 6,500 square feet into the pre-function lobby.

     A ban on banners. Fifth is the LCD projection system. Just outside the ballroom, contractors installed a state-of-the-art projection system. Before, planners branded events with banners. Now with bigger, more sophisticated LCD projection systems, they can connect to the convention center’s data network and project virtually anything programmed in their computers.

     It’s certifiable. The final innovation is Leadership in Energy and Environmental Design certification. Environmentally friendly features mentioned above as well as others, such as waterless urinals, have helped the ballroom reach the final commission stage for LEED certification.

     Meanwhile, Kansas City’s decision to enhance its convention center and increase its competitive edge has resulted in a 40 percent increase in bookings compared to preconstruction numbers. At least six new conventions have signed on since 2005, all of which had turned Kansas City down prior to the upgrade. They are expected to generate more than 50,000-hotel-room nights and $20 million of economic impact, according to McGaskey. “It’s incredible,” he says. “The renovations and new ballroom have definitely put Kansas City right up there with other top convention center destinations.”
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Todd Achelpol is associate vice president of HNTB Architecture Inc., a national leader in convention, exhibition and civic center design.

 
   
 

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