Security and Safety Task Force launched after the
terrorist attacks on the World Trade Center in
September, 2001 developed three best practices
documents, protocols, seminar curriculum and
audio-conferences to sustain proper crowd management,
protect venues, fans, and performers from terrorism,
and to provide education on security and emergency
planning
Body
of Knowledge program will receive more than
$200,000 towards the design and implementation of
Masters level college course curriculum and an
associated textbook encompassing core competencies of
the public assembly facility management industry
Senior Executive Symposium at Cornell University
was developed for the experienced facility manager and
focuses on senior level leadership training
International Crowd Management Conference
Executive Development Series
Techniques for Effective Alcohol Management [TEAM]
Coalition
Public Assembly Facility Management School at Oglebay,
IAAM’s acclaimed training school for the public
assembly facility management profession
Speakers at IAAM District Conferences, Specialty
Conferences, UVMC and IAAM Annual Conference
Industry Profile Survey
Audio/internet training modules - Small
facilities/Small Markets
Video
training programs [not an inclusive listing]
Service Excellence: Patrons with
Disabilities
Service Excellence: Dealing With Guest’s Problems
and the Problem Guest
Safety Awareness at Public Assembly Facilities
Emergency Planning at Public Assembly Facilities
Customer Service Begins with Me: Superior Guest
Relations at Public Assembly Facilities
The
Society for the Preservation of Professional Touring
Entertainment History Archive
College Internship Program
Internet training for members at the Annual
Conference
Leadership Institute is a three-day intensive
study of leadership development for mid-level managers
Oglebay, UVMC and IAAM Annual Conference Student
Scholarships
Rigging Training internet-based seminar
